Improved Reliability through TPM


The Problem

CFP’s Old Fort facility began a lean manufacturing journey in 2005 to move from firefighting mode to improve production, enhance maintenance workflow, and drive out non-value-added costs.

Despite three successful years of lean maintenance and achieving great outcomes (process-efficiency improvements, cost reductions) continued equipment failures kept them from meeting production targets. To reduce failures and improve uptime, CFP realized lean process improvements were only one step in its journey; they needed to address equipment reliability.

 

The Solution

CFP was familiar with the concept of Total Productive Maintenance (TPM) but needed guidance and support to ensure the cultural and process changes were successful in improving equipment reliability. They chose Marshall Institute as their partner.

CFP’s objectives included:
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Reduce unplanned downtime

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Improve response time

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Improve PM program and compliance

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Increase work order completion

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Increase overall equipment effectiveness (OEE) and measurement

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And More...

 Step one was to assess the current state and performance of CFP’s maintenance systems and practices. We identified strengths, weaknesses, and improvement areas. With the assessment recommendations we guided plant leadership, along with hourly and salaried maintenance and production staff, to create their vision, mission and expectations.

From here CFP developed their improvement strategy.

A TPM Steering Committee was formed to build the improvement strategy. This cross-functional group was responsibility for driving TPM initiatives, adoption, and desired outcomes.

TPM education, and awareness communication, was delivered to ensure all levels of the organization are aware of the elements TPM, their role in implementing TPM, and the outcomes that are meaningful to them.

Building on increased understanding of, and belief in, equipment restoration efforts called Basic Equipment Care Workshops were rolled out. Not only did these workshops return equipment to as-close-to-new condition as possible, they also increased equipment ownership at the operator level, and increase partnership between operations, maintenance, engineer, purchasing etc.

The Client

Columbia Forest Products

The Project 

TPM Implementation

Services Leveraged

  • Assessment
  • TPM Awareness Training
  • TPM Coordinator Training
  • Basic Equipment Care Workshops

“If we didn’t implement TPM, we’d be struggling to survive.”

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Steve Gowan

Steve Gowan

VP of Consulting Services

The Outcome

Although improvement is a continuous journey, CFP achieved significant behavior and reliability changes. Less than two years into the reliability piece of their improvement journey, CFP noted considerable advances in key reliability improvement areas.

Columbia Forest Products achieved:

17% increase in production per man-hours

52% improvement in PM completion

50% reduction in post-purchase product inquiries

71% reduction in overall rejects

40-50% of jobs kitted (from 0%)

In addition to the quantitative measure above, CFP observed that operators and maintenance personnel began working effectively in partnership. A true feeling of ownership over their equipment and process. The plant is running more efficiently, and CFP had achieved real culture change.